FAQ
Frequently Asked Customer Questions
- Commercial & Industrial Rebates
- Free Packs & Online Marketplace
- Residential Rebates
- Solar Renewable Rebates
- Using a Trade Ally Contractor
- Can The Eligible Work Include New Windows Or Doors?
- Is The Home Energy Assessment Free?
- Light Bulb Recycling
- Do All Trade Allies Offer The Same Services?
- Do All Trade Allies Offer The Same Services?
- Do You Offer Bill Payment Assistance?
- Does used equipment qualify for an incentive?
- How Are These Incentives Funded?
- How can I get my product on a qualified product list?
- How can I get my product on a qualified product list?
- How Can I Verify I Have Received All Payments?
- How Do I Choose The Best Bulb For My Specific Lighting Needs?
- How Do I Choose The Correct Color Of Bulb - What Is Color Temperature?
- How Long Does It Typically Take To Receive A Check From Focus On Energy?
- How Much Can I Save Using A Smart Thermostat?
- I Received A Check In The Mail. What Is It For?
- I received an incentive check, what project is it for?
- I Was Paid The Incorrect Reward Amount or I Received A Duplicate Check. How Do I Fix This?
- Is my incentive considered income and subject to taxation?
- My Utility Is Offering Incentives For Similar Products. Can I Apply And Receive Incentives For That Program As Well?
- Put Your Home To The Test With A Home Performance With ENERGY STAR® Assessment
- What Is Focus On Energy?
- What Should I Look For When Selecting A Central Air Conditioner For My Home?
- Where can I buy energy efficient equipment?
- Why Are Utility Account Numbers Required To Process An Application or Receive a Free Pack?
- Why Do I Have To Use A Participating Trade Ally Contractor?
- Will A Cash Rebate Impact My Taxes?