Income-Qualified (IQ) Incentive Eligibility Frequently Asked Questions

What sort of documentation do you need for the Direct option? 

For a complete list of eligible partnerships and documentation requested, refer to our Steamlined Income-Qualified Eligibilty list.

If I go the Direct route do I still need to fill out the Income Eligibility Application?

Yes, in order to confirm eligibility for Insulation and Air Sealing or Heating and Cooling offerings you must submit a completed Income Eligibility Application.

I am going the Non-Express route, how do I determine what income documentation to supply?

Please review the Income Eligibility Guidelines for types of documentation needed specific to income types. Have multiple income types? Use the Income Eligibility Screener to find the best way to apply and what documentation you need!

If you need further assistance please call 800.762.7077 to speak to one of our Income Specialists.

My income has recently changed, how can I submit for the income-qualified incentives?

Even if your income has changed you can still qualify using the Express route, it may still be easiest for your to apply that way. If your income has recently been reduced due to financial hardship the Non-Express route may help you qualify for additional incentives. Please call 800.762.7077 to speak to one of our Income Specialists to determine if you qualify using 1 month’s recent income.