Remote Controls

The line of Embertec Embertrip AV+ Advanced Power Strips operate by understanding the status of the controlled electronics and by monitoring the level of user activity via the use of their Infrared Remote Control Signals (IR signals). IR remotes are the most common remotes in the home, as ALL TVs require IR signals to power on and operate the TV itself.

The Embertec AV+ is set to warn the user of a power down after one hour of not seeing any IR remote control activity. Every time the Emberstrip AV+ sees IR remote control activity, it will reset the one-hour countdown. If a user does not press any IR remote buttons within an hour, the green LED on the Smart Sensor will flash for 10 minutes to warn of a power down.

If the user is there, they simply press the volume button to override the power down for another hour. The 1-hour setting can be easily changed to 2 hours with minimal to no effect on energy savings, but will enhance user satisfaction for users who typically watch longer shows without any remote control activity.

Cable and Satellite Universal Remotes; Radio Frequency Remotes (RF), Ultra High Frequency (UHF), and Zigbee Remotes:
Most cable or satellite universal remote controls on the market use a combination of either RF, UHF, or Zigbee and always use IR. The pay TV provider as a convenient way to control all of the customer’s audio and video electronics, typically supplies universal/multi-function remote controls.

The Embertsrip AV+ sensor will not read the cable or satellite box remote commands and relies on the activity of the user adjusting their volume to extend the count down before the power down. Typically, users will adjust the volume to avoid loud ads or adjust the volume for quiet scenes in programming. If they do not use their volume at all, the Emberstrip AV+ will warn them of a power down by flashing the green LED on he sensor. If the user wants to keep watching TV they simply press the volume on their pay TV remote control which emits an IR signal to stop the power down and re-start the countdown.

If the customer usually does not adjust the volume or would prefer a longer countdown period, simply set the sensor to a two-hour period, which will result in less noticed occurrences.

Media Server Remotes (Roku, Apple TV, Game Stations, or Smartphones) that use Bluetooth will typically control the media server that delivers content but will not control any functions on the TV like power or volume.
For example, to watch Apple TV or Roku, you must first use an IR remote to turn on the TV before you can watch the content from Apple TV or Roku. While the user selects different programming or changes channels, the Embertsrip AV+ will not detect the Bluetooth activity. However if the user wants to mute or adjust the volume on the TV, they will need to use a IR remote that works on the TV, sound bar, or audio receiver, which will be detected by the Embertec IR sensor.

If an hour passes and the user did not adjust the volume on the programming they are watching and the green LED on the sensor starts flashing to warn of a power down, the user has 10 minutes to grab the TV remote they used to turn on the TV (or any IR remote) and press volume to override the power down.

If the customer usually does not adjust the volume or would prefer a longer countdown period, simply set the sensor to a two-hour period, which will result in less noticed occurrences.

Advanced Programmable Universal Remotes:
While a rare occurrence, high-end fully programmable remote controls may pop up in your customer’s home.

Some remote controls on the market and found in the home utilize a custom scheme that turns on devices in sequence after an activity like “watch TV “ is selected. These types of sequence remotes run through a series of specific IR commands to the electronics that are required for a specific activity. For example, if the user presses “watch TV” the remote will send a series of sequential signals to the TV to turn on, the sound bar to turn on, the cable box to turn on, sets the TV to the correct input, and sets the sound bar to the correct input.

However if the user has an Emberstrip AV+, the sequence from the remote will not work properly. The first signal to turn the TV on will only wake the Embertsrip up. Then the next IR commands from the remote will be out of sequence, which could cause user frustration. Logitech has a help button that remedies the issue but the user does not want to go through that every time they turn the TV on.

The permanent fix is not too complicated for someone familiar with Logitech Harmony remotes. A Logitech Harmony remote control is programed with by the home owner on their computer. The user logs on to the Logitech website and fills in the make and model of each device they want to control and the Logitech website maps out a sequence for what devices need to be turned on and set for each activity (there are many custom activities: watch TV, watch DVD, watch movie, watch Netflix, etc.).

The simple answer would be to press the volume on the Logitech remote first to activate or wake up the Emberstrip just like in any normal TV viewing scenario. Unfortunately, the Logitech Harmony remote does not emit any IR signals until an activity is chosen. In other words, the buttons on the remote are rendered dead until and activity is selected.

The best solution is to have the user log into the Logitech portal and add the Embertec Emberstrip as one of the devices. Embertec Emberstrip is an option in the selection tool. Now the remote will send an initial IR signal to wake up the Embertsrip and then start the sequence for the specific activity they request. An easy alternative is to have the user press volume on any other remote to activate the Emberstrip and then use the Logitech remote as they normally would.

A third option is to press the button on the top of the SmartSensor to energize the Emberstrip, and then use the Logitech remote as they normally would.

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