Program improvements are important to Focus on Energy. We sought feedback from both Trade Allies and customers to find out how we could best serve customers through the Small Business Program. Two primary concerns were simplified participation and continuing to offer higher incentives. The new Program design is focused on creating consistency among all Business Programs. This means Trade Allies across specialties can participate by following the same invoicing, equipment, and participation standards as the other Programs. It also creates more transparency for customers in understanding the services they are purchasing and incentives they are receiving. The enhanced Program design also contains higher incentives for measures identified as best opportunities for small businesses.
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